Protection Policies in Action

When clients consider protection policies, one of the most common questions is: “Will it really pay out when I need it?”

The simple answer is yes — and more importantly, we’ve seen first-hand just how life-changing that support can be.

At TMP, we don’t just recommend protection policies — we help clients put real financial safety nets in place. Below are two recent examples that highlight exactly why protection matters.

A Life-Changing Critical Illness Claim

A client several years ago took out a critical illness policy as part of their financial planning. At the time, it was about preparing for the unexpected — something no one likes to think about.

Unfortunately, the unexpected did happen.

Following a cancer diagnosis, the client made a claim on their policy. The result?

The policy paid out in full.

This lump sum allowed the client to:

• Pay off their outstanding mortgage

• Remove immediate financial pressure

• Focus entirely on recovery and wellbeing

At an incredibly difficult time, financial stress became one less thing to worry about — allowing the client to focus on what truly matters: spending quality time with family and being fully present.

Income Protection Providing Ongoing Support

In another case, a client who had taken out an income protection policy found themselves unable to work due to an injury at work.

Because of the cover we had arranged:

• They began receiving a regular monthly income

• Their essential bills and living costs were covered

• They avoided dipping into savings or accumulating debt

This ongoing support provided stability during a period of uncertainty, giving them the time and space needed to recover.

The Reality Behind the Statistics

There’s often scepticism around whether insurers actually pay claims. However, industry data consistently shows that the vast majority of claims are honoured.

• Over 95% of protection claims are paid out each year

• In 2025, over 7 billion was paid out across the industry

These aren’t just numbers — they represent real people, real situations, and real financial support when it’s needed most.

Why Protection Matters

These cases highlight a simple but powerful truth:

Protection isn’t about expecting the worst — it’s about being prepared for it.

Without the right cover in place, situations like these can quickly become financially overwhelming. With it, clients gain:

• Peace of mind

• Financial security

• The ability to focus on what truly matters

Every person’s situation is different, which is why tailored advice is so important.

If you’d like to review your current protection or explore your options, we’re here to help.